Our Policy

Privacy: Respect of your privacy is big at Haze Custom Cycles. That means we will never sell your personal information or use it for any malicious purposes. If you sign up for any of our newsletters, we usually send them out about once or twice a month to inform you of any specials or new products. At no time will you ever be sent more than two emails in a given week. We hate spam too!

Shipping: Free shipping anywhere in the US on most orders. We ship through USPS Priority Mail (unless otherwise noted) and we don’t tack on any extra shipping or handling charges. Insurance is included on Priority packages with a total value up to $100. For order over $100, insurance must be purchased at the time of the order. If you require or would like to use a different shipping method, that’s fine, but we’ll need to charge you the difference.

International shipping: We love shipping worldwide! Unfortunately, we cannot offer free shipping. However, we will work with you and your country’s customs policy to get the cheapest price possible. Please keep in mind that shipping will take a bit longer, but that we’ll do all we can to make sure your package arrive safely. Please email or call us if you have any questions or complications.

No-Hassle Returns: We have an easy merchandise return policy. If the unused product doesn’t fit, doesn’t work, or you don’t like it, just send it back to us and we’ll refund your money (minus any freight/shipping).